Casual Service - setting expectations, understanding disappointments

Service is so sexy. It doesn't matter what type of service you are engaging in, it matters what your needs and expectations are. It matters if you are getting what all parties want out of the experience. This is especially important if this is a short term experience ie. an afternoon or a weekend. Come hear some stories of how it can go SO right, and how it can crash and burn. Learn how to mitigate the disappointments and how to plan for success.

Presented By:
Kero

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Type of workshop: Discussion, Participation Appreciated, No Late Entry